About the Lionbridge Team Blog

Christiane Bernier, Country Manager, Lionbridge Canada
Blogging about Localization Operations

I run Lionbridge’s Canadian Operations, out of Montreal, managing a team of people who help our customers get their content localized successfully. For me that means getting teams of people to put together smart solutions for our customers. I’ve worked with Lionbridge for close to 8 years, in the US and Canada, and have been in localization for about 16 years.

I have a BA and MA in French Literature from McGill University and the University of Minnesota, where I continued into Comparative Literature and Philosophy of Language and am proud of my ABD title. My interests are eclectic, but these days center around a few themes: the elegance of well-designed simplicity, people watching and personality typing, cultural misunderstandings that occur in everyday conversations, and what I would describe as the warp and weft of paradigms and their assumptions. Oh, and when I’m not musing about these topics, I enjoy looking at the world through the perspective of my 6-year old daughter and must admit to thorough knowledge of all the Barbie movies there are, along with things pink and sparkly: what a paradigm shift that is! You can contact me at Christiane(dot)Bernier(at)Lionbridge(dot)com. I look forward to hearing your thoughts!

Kathleen Bostick, VP Global Marketing and Business Development
Blogging about Translation and Global Markets

I run the global marketing team at Lionbridge focused on driving revenue growth throughout the organization. I enjoy exploring all of the new ways to use social media as part of our marketing efforts. I like the idea that marketing should be a dialog with our clients and I hope that this team blog will facilitate those two-way conversations. I’ve been with Lionbridge for almost 5 years and in the translation industry for over 14 years. I serve on the Localization World advisory panel and participate in developing the conference program.

I live in Plano, Texas, and I love spending time with my two grown daughters, husband of 27 years, and three dogs, Rocky (a scottie), Hailey (a westie) and Jake, a newly rescued yorkie puppy. I’m famous for my homemade desserts where my motto is, “if it doesn’t have chocolate, it’s not dessert.” You can follow me on www.Twitter.com/Lion_MkgtVEEP or email me at Kathleen(dot)Bostick(at)Lionbridge(dot)com.

Jim Compton, Director of Technical Services Excellence
Blogging about Innovation

As part of Lionbridge's Quality and Innovation group, I drive initiatives which push our technical services function along a trajectory of "better, cheaper, faster."  I've worked for Lionbridge for about 12 years and am located in Boulder, Colorado, USA.  I have worked in the localization industry in some capacity for the last 15 years and have a degree in Journalism and Mass Communication from the University of Colorado at Boulder (go figure).  I'm a new, first time father of a ~1 year boy; when not changing diapers or cleaning Cheerios off the floor, I play the Commodore 64 bass for the video-game rock band, Mr. Pacman.  Hope that I'm able to this spark some engaging conversations with this professional blog; I think that it is important for everyone to regularly reach outside of their own company for professional conversation.  Nice to make your acquaintance!  Please feel free to email me at Jim(dot)Compton(at)Lionbridge(dot)com.

Lee Densmer, Solution Architect
Blogging about Translation and more...

I'm a Solution Architect, which means I act as a liaison between Sales, Operations and the client. I figure out what the client needs and the best way we can deliver.

I've been with Lionbridge for 6 years; some of my special areas of expertise include controlled language/authoring, Romance languages, linguistics, machine translation, language quality, and community translation. The translation industry is going through constant change which is why I remain so interested in it. I am especially intrigued by web 2.0 and the phenomena of social networking and community translation. Language acquisition and linguistic change (dialects) are also key interests of mine. I have a BA in Professional Writing, a BA in Spanish/Secondary Education, and an MA in Romance Language Linguistics.

Outside of work, I like to run, cook, read, spend time with friends, listen to and play music, travel and do anything outdoors. I love living in Boise, Idaho, with my 4 year old son and husband, and have lived here most of my life.

Alaina Eldredge, Solution Architect and Content Development Consultant
Blogging about Content Development

As the liaison between Sales and Operations, I listen to our clients, analyze their needs, present options, and define the content development and localization solutions that help them meet their key business drivers. Our Boise, Idaho (USA) office is my home base, and I've been with Lionbridge for over 6 years.

Since 1989, my career focus has been 3-fold: programming, content development, and technical training. I studied Computer Science at Boise State University (Go, Broncos!), and possess numerous technical and technical training certifications. I'm a member of the eLearning Guild and our newly-hatched ASTD chapter, where I serve as the VP of Technology. I'm very much looking forward to participating in this blog. I hope you'll join us.  You can email me at Alaina(dot)Eldredge(at)Lionbridge(dot)com.

Wendy Farrell, Solution Architect & E-Learning Consultant
Blogging about Content Development

I work with clients to define their needs (not just what they say they need, but what the really need) and then define the scope of our services which can help them achieve their goals. I straddle the fence between sales and operations. I work out of my Lansing, Michigan (US) office, and have been with Lionbridge for 4 years.  My special areas of interest include instructional design and e-learning.  I have a Master’s Degree in Educational Technology, and am a member of the E-Learning Guild and American Society for Training & Development.  I have a cat named Moped (she sounds like a moped when she purrs).  Please feel free to email me at Wendy(dot)Farrell(at)Lionbridge(dot)com.

Tracey Feick, Vice President of Operations, the Americas
Blogging about Localization Operations

I work with our client-facing teams to assure we delight our clients, improve our operational processes, and maintain a healthy business.  My office is in central New Jersey, US, I've been with Lionbridge for 2.5 years, and am a localization industry veteran of over 20 years.  I love leading global teams, general business management, change management, team development, and project management.  I have a BA in East Asian Studies from Middlebury College, and am fluent in Chinese because I live and worked in Taiwan for 5 years.  I learned almost everything I know about business by growing up in the localization industry, and learned to embrace change while leading teams through multiple mergers and acquisitions.  I'm married with 2 teenagers and a miniature dachshund, and I teach Chinese and Sunday School on the weekends.  You can contact me at Tracey(dot)Feick(at)Lionbridge(dot) com.

Kaarin Gordon, Vice President, Life Sciences
Blogging about Life Sciences

I am responsible for driving the overall strategy and sales for Lionbridge’s Life Sciences practice, focusing primarily on sales and new business development with Healthcare and Life Sciences companies. I also work closely with my Operational counterpart to ensure we are properly supporting the needs and requirement of our Life Sciences clients.

I work out of my office in Richmond, Virginia (USA), and have been with Lionbridge for 6 years. I have a BA in Communication from the University of Michigan and an MBA from Columbia Business School. I recently went on a mystery getaway weekend and didn’t know the destination until we got to the airport – it was amazing. I have two children (3 and 5) and a golden retriever, Wilson, who is 90 lbs. of love. Please feel free to email me at Kaarin (dot)Gordon(at)Lionbridge(dot)com.

Jennifer Hofer, Web Marketing Manager
Blogging about Web Globalization

I make sure the Lionbridge.com website works in 20+ languages, answers our customers' questions, and helps us get found in search engines. I work out of the Lionbridge Bellevue, Washington, US office, and have been with the company through a series of acquisitions for the last 13 years. My favorite areas of web management include globalization, SEO and web analytics. I attend SMX Advanced every year, read too many SEO and analytics blogs, and am earning a certificate in the Executive Web Globalization Management program at St. Louis University.

I have a BA in English and an MBA in Managerial Leadership. My husband and I have two kids (12 and 14). We also have a dog, who has his own cat, who has his own hamster. You can follow me on www.Twitter.com/lion_webg11n or email me at Jennifer(dot)Hofer(at)Lionbridge(dot)com.

Lili Kachakhidze, LQS (Language Quality Services) Operations Manager
Blogging about Language Quality

As head of the Language Quality Services for Lionbridge, I have 25 in-house PMs and 500+ Language Consultants and SMEs based in 80 countries and covering 100 languages. I've been with Lionbridge for 3 years, and I like to work with people; I can transform a crowd of hardly acquainted people into a team working with the precision of Swiss Watch.

I have a PhD in Rocket Science, an MBA in Financial Management.  I have more than 25 years in IT with 6 years at Oracle, 4 years at Microsoft, and 15 in Localisation. I love classical music, singing and traveling. It helps me to understand different cultures and then work efficiently with my clients and contractors who are spread all over the world. Please feel free to contact me through LinkedIn or at Lili(dot)Kachakhidze(at)Lionbridge(dot)com.

Jeff Knorr, Director of Internationalization Services
Blogging about Internationalization

I manage all aspects of business for Lionbridge related to internationalization (i18n) - from qualifying/scoping new work to overseeing the execution of all i18n jobs.  Like Jim, I work in Lionbridge's Boulder office.  I've been with Lionbridge for 16 years and, besides internationalization, am interested in localization, eCommerce, SEO, and web analytics.

I have a BS in Electrical Engineering from Alfred University with specific focus in Software/Hardware Engineering and Opto-electronics.  I'm married with two children (3 and 5) and two dogs. You can email me at Jeff(dot)Norr(at)Lionbridge(dot)com.

Nic McMahon, Vice President, Global Technology Solutions
Blogging about Translation Strategies and Localization 2.0

I provide strategy and insight supporting Lionbridge's customer-facing technology solutions. I work out of Portland, Oregon, and have been with Lionbridge for about a year.

I have an Honors Degree in Business and Philosophy. I have a wonderful wife, two daughters, an iPhone and a bike. Not bad for 15 years of localization.

Nathalie Molina, Senior Director-Strategic Development
Blogging about Customer Service and Business Strategy

I am passionate about finding artful solutions to complex problems, especially those related to crossing lines (cultures, disciplines, geographies, languages). I'm half Ecuadorian, half Colombian and 100% a mountain person, so I take every chance I get to walk, climb, raft, snowboard or just photograph them. You can see some of my photos here: http://www.fotosnathalie.com/.  Reach out and connect with me at Nathalie(dot)Molina(at)Lionbridge(dot)com.

Jacques Pondaven, Solution Architect & E-Learning Consultant
Blogging about Content Development and E-Learning

As international E-learning consultant for Lionbridge, I support the European Sales Force in selling e-learning solutions and setting up the most seamless engagement and production process between our clients and our teams.

My experience includes setting up subsidiary E-learning production teams back in the 90's, leading an e-learning agency in the early 2000's and developing an online authoring tool.

As a former teacher with a computing background and localization experience, I find the challenge of combining technical solutions and pedagogy highly motivating and exciting. You can email me at Jacques(dot)Pondaven(at)Lionbridge(dot)com.