The new channel to reach out to us….
Questions, comments, feedback…? ZenDesk!
Please note that there is a new way to reach out to us in case of any questions, comments, feedback, etc… Instead of the old-fashioned direct alias mail to <onDemand24email@example.com>, we are now working with ZenDesk as ticketing system. Please use this channel in the future and understand that we will not be able to respond to any direct mail to our alias anymore.
To handle your questions in the fastest-possible way, please specify the reason why you are reaching out to us in your email’s subject line.
To submit a ticket, simply write an email to firstname.lastname@example.org
Why going with ZenDesk? Because your questions will be handled with…
-Faster response times
And what happens after I submit a ZenDesk ticket? The following…